The Power of Consistency | Andre LaFountain Episode

by Marguerite Crespillo

In my latest episode of Real Estate Real World, I had the pleasure of sitting down with Wendy Goss, a Las Vegas-based real estate agent who has taken the luxury market by storm.

With nearly 20 years of experience in the industry, Wendy shares her transformative journey from selling homes in the $300K price range to landing multi-million-dollar luxury listings.

Here’s a breakdown of our insightful conversation.

From Modest Beginnings to Luxury Real Estate

Wendy began her real estate career helping buyers and sellers in the $300K price range. Like many agents, the thought of transitioning into luxury real estate seemed daunting. However, through perseverance and a strategic mindset, Wendy made the leap. Within just 10 months, she secured 10 luxury listings ranging from $850K to $12 million.

The Shift: Why Wendy Moved to Luxury

At an event, a friend encouraged Wendy to consider luxury real estate. Initially hesitant, Wendy started thinking about the possibilities. “Selling 50-plus homes a year is tough. If I could sell fewer homes but make more, wouldn’t that be worth it?” This pivotal question led her to explore expired listings for luxury properties, and the rest is history.

The Strategy: How Wendy Made It Happen

Wendy’s success didn’t happen by accident. She joined eXp Luxury, which provided her with the tools and branding needed to break into the high-end market. Wendy implemented a step-by-step process, including sending out professionally designed black books to expired luxury listings, running targeted digital marketing campaigns, and following up consistently.

One of her key strategies was treating every listing like a luxury property, no matter the price point. This mindset shift allowed her to attract higher-end clients and build a reputation for providing top-notch service.

Overcoming Mindset Challenges

Wendy’s journey into luxury real estate wasn’t without its challenges. “For the last 20 years, I’ve told myself stories about not fitting into the luxury market because I drive a Jeep, wear jeans, and love my boots,” Wendy shared. But as she learned, luxury clients care more about the value and authenticity an agent brings than their appearance.

Her authenticity and passion for real estate, combined with her expertise in digital marketing, have proven to be the winning formula. Wendy’s story is a reminder that success in luxury real estate is less about fitting a stereotype and more about being real, relatable, and excellent at what you do.

The Importance of Consistency and Follow-up

One of Wendy’s most valuable lessons is the importance of consistency. She sent out 13 marketing packages every week, followed up with clients regularly, and made sure to keep her name in front of potential luxury sellers through various touchpoints — email, phone, video, and social media. Her persistence paid off, helping her to sell four out of her 10 luxury listings in a relatively short period of time.

Success Through Authenticity

Wendy’s story is a testament to the power of staying true to yourself in a market where image can seem to dominate. Her casual, down-to-earth approach to luxury real estate is refreshing, and her success shows that you don’t have to drive a luxury car or wear high-end fashion to excel in this market. It’s about delivering results, building relationships, and staying consistent.

Key Takeaways

  1. Mindset Matters: Don’t let limiting beliefs hold you back from reaching new heights in your career.
  2. Treat Every Client Like Luxury: Wendy’s strategy of providing high-end service to all her clients helped her break into the luxury market.
  3. Consistency is Key: Her unwavering dedication to weekly marketing and follow-up was a crucial element of her success.
  4. Be Authentic: Wendy’s genuine, relatable nature set her apart in a market often associated with superficiality.

Final Thoughts

Wendy Goss is proof that anyone can break into luxury real estate with the right mindset, strategy, and consistency. Her journey from selling $300K homes to closing multi-million-dollar deals is an inspiration to agents everywhere. If you’re looking to expand into luxury, take a page from Wendy’s book — be authentic, provide excellent service, and stay persistent.

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